Patterns of Industrial Bureaucracy - Alvin W. Gouldner
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An investigation of a single plant (a gypsum mine and its surface facilities) is reported in the context of Max Weber's theory of bureaucracy. 3 bureaucratic patterns are identified, and the manner of their development described: the mock bureaucracy (the rules are imposed by 'outsiders'), the representative, (both union and management initiate the rules), and the punishment-centered, (one side initiates and enforces the rules). The study is divided into four parts. Part 1 describes the plant and the original situation, Part 2 the entrance of a new manager, and his problems of succession, Part 3 the organization of the mine and surface, the miners' beliefs and the motivations on top and bottom, and Part 4 an analysis of the functions of bureaucratic roles and of bureaucratic types.